Shipping policy

📦 Shipping Policy

At The Dragonfly Apothecary, we aim to process and ship your order with care and intention as quickly as possible.

🕊️ Processing Time
    •    Orders are processed within 2–5 business days
    •    Custom or made-to-order items may take longer (noted in product listing)

🚚 Shipping Time

Once shipped, delivery times vary:
    •    U.S. orders: typically 3–7 business days
    •    International orders: 7–21 business days

Delays may occur during holidays, weather disruptions, or carrier delays.

📍 Tracking

All shipped orders include tracking information sent via email once your order leaves our hands.

🌿 Important Notes
    •    We are not responsible for delays caused by postal carriers
    •    Incorrect addresses provided by the customer may result in delays or lost packages
    •    Customers are responsible for reshipping fees on returned packages due to incorrect address entry